Comment on Web Consultancy by Mark.

Thank you so much for your detailed response. As ever with anything to do with the internet, I am overwhelmed by what you say.

I switched hosting from Web Consultancy to our ISP because of the problems I had with Web Consultancy, and it was at that time that I had the link to them removed from the site ( very recently ), which ties in with what you say. I believe that Web Consultancy left us a leaving present because small details had been changed ( like our telephone number ) but i spotted that quickly and got it changed back. The whole issue of Web Consultancy putting their name on our site was never discussed but initially I was not unhappy with this arrangement – because I did not understand the implications.

Our website is more an internet presence for the benefit of existing and potential clients rather than driving new business to us – we have a difficult product / service to market. There was no discussion with Web Consultancy about a license for the “slider”, so I don’t know how we stand with this. I will discuss the security issue that you mention with our ISP. I do want to add more content to the site but your comments make me wonder whether it’s safe to use the existing one, or to start again.

Once again, thank you for enlightening me. I’ll give Web Consultancy one last chance to make amends ( refund our money ). After that doesn’t happen, I will post a Google review.

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